01SMS consent and text messaging
When you submit the opt-in form on this website and check the consent box, you are opting in to receive text messages from Meridian Direct. The consent language displayed at the point of collection reads:
By checking this box, you agree to receive marketing text messages from Meridian Direct at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
What subscribers receive
Marketing and promotional messages about our services, including practical marketing guidance, program updates, and occasional offers. Message frequency varies and is typically a few messages per month.
Rates and delivery
Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
How to opt out
Reply STOP to any message to opt out at any time. You will receive one confirmation message and no further marketing messages will be sent to that number. Reply HELP to any message, or email us at the address in section 14, for assistance.
Eligibility
You must be at least 18 years old and the account holder or an authorized user of the mobile number you submit.
Mobile opt-in data and consent are not shared with any third parties for marketing or promotional purposes. Mobile phone numbers collected for SMS purposes are used solely to deliver the messages you opted in to receive, and are disclosed only to the messaging service providers that transmit those messages on our behalf.
Consent records
We retain a record of every opt-in, including the date and time, the IP address used, and the exact disclosure text shown on screen, so that consent can be verified on request by you, by a carrier, or by a regulator.
02Introduction
Meridian Direct ("Meridian Direct", "we", "us", or "our") provides direct response marketing and mobile messaging services to businesses. This Privacy Policy explains what information we collect through our website and marketing programs, how we use it, who we share it with, and the choices available to you.
By using this website or submitting information through any form on it, you agree to the practices described here. If you do not agree, please do not use the site or submit your information.
03Information we collect
Information you give us
- Contact details submitted through our forms, including first name, last name, email address, and mobile phone number
- Records of the consent you provide, including date and time, IP address, and the exact disclosure language displayed at the moment of submission
- Any additional information you choose to include when you email or call us
Information collected automatically
- Device and browser type, operating system, and screen size
- IP address and the general geographic region derived from it
- Pages viewed, referring URL, and time spent on the site
We do not collect Social Security numbers, financial account numbers, or government identification numbers through this website.
04How we use information
- To send the text messages and emails you requested
- To respond to inquiries and provide the services you asked about
- To maintain proof of consent and honor opt-out requests
- To measure how our website and campaigns perform, in aggregate
- To detect and prevent fraud, abuse, and unauthorized access
- To comply with applicable law, carrier requirements, and industry standards
We do not sell your personal information, and we do not rent or trade contact lists.
06Cookies and tracking
This site may use cookies and similar technologies to remember preferences, understand how the site is used, and measure advertising performance. Most browsers allow you to refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site function.
Where we use advertising or analytics tools, those providers may set their own cookies and collect information subject to their own privacy policies.
07Data retention
We keep personal information for as long as needed to provide the services you requested and to meet legal, tax, and recordkeeping obligations. Opt-out and consent records are retained after you unsubscribe, because we are required to demonstrate that your request was honored and that consent was properly obtained.
08Security
We use administrative, technical, and physical safeguards designed to protect the information we hold, including encrypted transmission and access limited to personnel who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
09California privacy rights
If you are a California resident, the California Consumer Privacy Act as amended gives you the rights below. We will not discriminate against you for exercising any of them.
| Right | What it means |
|---|---|
| Know | Request the categories and specific pieces of personal information we collected about you, and the sources, purposes, and recipients |
| Delete | Request deletion of personal information we collected from you, subject to legal exceptions |
| Correct | Request correction of inaccurate personal information we hold about you |
| Opt out of sale or sharing | We do not sell or share personal information as those terms are defined, so there is nothing to opt out of |
| Limit sensitive information | We do not collect or use sensitive personal information for purposes that trigger this right |
| Non-discrimination | Receive equal service and pricing whether or not you exercise your rights |
To exercise any of these rights, contact us using the details in section 14. We verify requests before acting on them and respond within the time required by law.
10EU and UK privacy rights
If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding your personal data.
| Right | What it means |
|---|---|
| Access | Obtain a copy of the personal data we hold about you |
| Rectification | Have inaccurate or incomplete data corrected |
| Erasure | Request deletion of your data where no overriding legal basis to keep it applies |
| Restriction | Ask us to pause processing while a dispute about accuracy or legitimacy is resolved |
| Portability | Receive your data in a structured, machine-readable format |
| Object | Object to processing based on legitimate interests, including direct marketing |
| Withdraw consent | Withdraw consent at any time, without affecting processing carried out before withdrawal |
Our lawful bases for processing are your consent, performance of a contract, and our legitimate interest in operating and improving our services. You also have the right to lodge a complaint with your local supervisory authority.
11Children's information
This website and our messaging programs are intended for adults. We do not knowingly collect personal information from anyone under 18, and no part of our service is directed to children under 13. If you believe a minor has provided us information, contact us and we will delete it promptly.
12Third-party links
Our site may link to websites we do not operate. We are not responsible for the content or privacy practices of those sites. Review the privacy policy of any third-party site before providing information to it.
13Changes to this policy
We may update this policy as our services or the law change. The revised version takes effect when posted, and the date at the top of this page reflects the change. Material changes to how we handle SMS data will be communicated to active subscribers.
14Contact us
Meridian Direct
Email: [email protected]
Phone: (000) 000-0000
Mailing address: [Street address], [City], [State] [ZIP]
For SMS help, reply HELP to any message or email the address above. To stop messages, reply STOP.